{"id":2828,"date":"2024-11-16T18:00:00","date_gmt":"2024-11-16T18:00:00","guid":{"rendered":"https:\/\/wooflo.pro\/blog\/?p=2828"},"modified":"2025-01-23T12:23:52","modified_gmt":"2025-01-23T12:23:52","slug":"how-to-stop-google-business-spam-calls-a-step-by-step-guide","status":"publish","type":"post","link":"https:\/\/wooflo.pro\/blog\/sv\/2024\/11\/16\/how-to-stop-google-business-spam-calls-a-step-by-step-guide\/","title":{"rendered":"How to Stop Google Business Spam Calls: A Step-by-Step Guide"},"content":{"rendered":"<style>\r\n  .wpj-jtoc.--jtoc-theme-original-dark {\r\n      --jtoc-numeration-suffix: \". \";    }<\/style>\r\n\r\n<div id=\"wpj-jtoc\" class=\"wpj-jtoc wpj-jtoc--main --jtoc-the-content --jtoc-theme-original-dark --jtoc-title-align-left --jtoc-toggle-icon --jtoc-toggle-position-right --jtoc-toggle-1 --jtoc-has-numeration --jtoc-header-as-toggle --jtoc-has-custom-styles --jtoc-is-folded --jtoc-animate\" >\r\n  <!-- TOC -->\r\n  <div class=\"wpj-jtoc--toc\" >\r\n              <div class=\"wpj-jtoc--header\">\r\n        <div class=\"wpj-jtoc--header-main\">\r\n                    <div class=\"wpj-jtoc--title\">\r\n                        <span class=\"wpj-jtoc--title-label\">Inneh\u00e5llsf\u00f6rteckning<\/span>\r\n          <\/div>\r\n                                <div class=\"wpj-jtoc--toggle-wrap\">\r\n                                                          <div class=\"wpj-jtoc--toggle-box\">\r\n                  <div class=\"wpj-jtoc--toggle\"><\/div>\r\n                <\/div>\r\n                          <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n            <div class=\"wpj-jtoc--body\">\r\n            <nav class=\"wpj-jtoc--nav\">\r\n        <ol class=\"wpj-jtoc--items\"><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#how-it-works\" title=\"How It Works\" data-numeration=\"1\" >How It Works<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#how-to-block-google-business-spam-calls\" title=\"How to Block Google Business Spam Calls\" data-numeration=\"2\" >How to Block Google Business Spam Calls<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#1-dont-engage-the-callers\" title=\"1. Don\u2019t Engage the Callers\" data-numeration=\"3\" >1. Don\u2019t Engage the Callers<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#2-block-the-numbers\" title=\"2. Block the Numbers\" data-numeration=\"4\" >2. Block the Numbers<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#3-register-with-the-national-do-not-call-registry\" title=\"3. Register with the National Do Not Call Registry\" data-numeration=\"5\" >3. Register with the National Do Not Call Registry<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#4-file-a-complaint\" title=\"4. File a Complaint\" data-numeration=\"6\" >4. File a Complaint<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#5-educate-your-staff\" title=\"5. Educate your staff\" data-numeration=\"7\" >5. Educate your staff<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#6-secure-your-google-my-business-listing\" title=\"6. Secure your Google My Business Listing\" data-numeration=\"8\" >6. Secure your Google My Business Listing<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#7-employ-the-services-of-a-call-screener\" title=\"7. Employ the Services of a Call Screener\" data-numeration=\"9\" >7. Employ the Services of a Call Screener<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#resort-to-the-following-only\" title=\"Resort to the following only:\" data-numeration=\"10\" >Resort to the following only:<\/a>\r\n                    <\/div><\/li><li class=\"wpj-jtoc--item --jtoc-h2\">\r\n        <div class=\"wpj-jtoc--item-content\" data-depth=\"2\">\r\n                        <a href=\"#contact-info\" title=\"Contact Info:\" data-numeration=\"11\" >Contact Info:<\/a>\r\n                    <\/div><\/li><\/ol>      <\/nav>\r\n          <\/div>\r\n      <\/div>\r\n<\/div>\r\n\n\n\n<p class=\"wp-block-paragraph\">Tired of perennial calls from spam numbers claiming it is from Google and that they want to discuss something about your <strong><a href=\"https:\/\/wooflo.pro\/blog\/sv\/\" data-type=\"link\" data-id=\"https:\/\/wooflo.pro\/\">business listing<\/a><\/strong>? Well, you are not alone. Many business owners face this problem, which is immensely irritating. This article will give you practical solutions that will help you avoid such annoying and potentially harmful spam calls.<\/p>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"how-it-works\">How It Works<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First let me point out, Google doesn&rsquo;t call people regarding issues with your listing. Each of these calls are scam artists trying to take advantage of business owners. Most of the calls claim your listing is in danger or they can improve your search rankings if you pay them a fee.<\/p>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"how-to-block-google-business-spam-calls\">How to Block Google Business Spam Calls<\/h2>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"1-dont-engage-the-callers\">1. Don&rsquo;t Engage the Callers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: It is a fact that when answering calls from spammers, more calls are called in.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify the spam call and hang up right there and then<\/li>\n\n\n\n<li>Never press any buttons, even if an option to &ldquo;opt-out&rdquo; is provided<\/li>\n\n\n\n<li>Never give personal or business information over the phone<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"2-block-the-numbers\">2. Block the Numbers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: Many spam callers use more than one phone number.<strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Block a number using your phone&rsquo;s built-in blocking feature<\/li>\n\n\n\n<li>Consider downloading a call-blocking app, which will automatically detect and block spam calls<\/li>\n\n\n\n<li>Your phone service provider can tell you if they offer additional call-blocking options<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"3-register-with-the-national-do-not-call-registry\">3. Register with the National Do Not Call Registry<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: The probable cause may be that your business&rsquo;s number is not on a no-call list hence the telemarketers mark those numbers as their target.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Register your business phone number at donotcall.gov or by calling 1-888-382-1222<\/li>\n\n\n\n<li>Please note that putting your number on that list reduces the legitimate telemarketing calls, but this may not be able to stop scam calls<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"4-file-a-complaint\">4. File a Complaint<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: The problem is that, with such, these scammers will still pull through with scams because nobody actually reports them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Report spam calls at ftc.gov\/complaint<\/li>\n\n\n\n<li>File an FCC complaint at fcc.gov\/complaints<\/li>\n\n\n\n<li>Report it to Google on their Google My Business support page<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"5-educate-your-staff\">5. Educate your staff<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: Employees will innocently respond to spammers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Train your staff how to recognize the call is <strong><a href=\"https:\/\/maps.app.goo.gl\/QFrYT76WxWtuLQir7\" data-type=\"link\" data-id=\"https:\/\/maps.app.goo.gl\/QFrYT76WxWtuLQir7\">Google business<\/a><\/strong> spam<\/li>\n\n\n\n<li>Create a response when this type of call is received example hang up and notify manager<\/li>\n\n\n\n<li>Keep a whitelist of known numbers from Google for my business calls<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"6-secure-your-google-my-business-listing\">6. Secure your Google My Business Listing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: An unclaimed or unverified listing is very likely to attract scammers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you haven&rsquo;t, go ahead and first claim then verify your Google My Business listing<\/li>\n\n\n\n<li>Keep the listing up to date to ensure all information in it is correct<\/li>\n\n\n\n<li>Use strong passwords, and enable two-factor authentication on your Google account<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"7-employ-the-services-of-a-call-screener\">7. Employ the Services of a Call Screener<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problem<\/strong>: You cannot be sure if an incoming call will be a spammer or a person calling your service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solution<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be Proactive-Invest in the services of a virtual receptionist or call screening services<\/li>\n\n\n\n<li>IVR can filter calls in front before it reaches you<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"resort-to-the-following-only\">Resort to the following only:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have tried all of the above solutions and still get those harassing spam calls, then:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change your business phone number if all else fails<\/li>\n\n\n\n<li>Find out from a cybersecurity expert what vulnerability your communication systems are presenting to these unwanted attacks<\/li>\n\n\n\n<li>Keep yourself updated with the latest tactics used by scammers and change your prevention strategies for better results<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Keep in mind that no real representative from Google will ever cold-call you about your <strong><a href=\"https:\/\/wooflo.pro\/blog\/sv\/\" data-type=\"link\" data-id=\"https:\/\/wooflo.pro\/\">business listing<\/a><\/strong>. Caution and the usage of these techniques will severely reduce how frequent spam calls about Google Business you get and keep you going with your business uninterrupted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading joli-heading jtoc-heading\" id=\"contact-info\"><strong>Contact Info<\/strong>:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email:&nbsp;<a href=\"mailto:info@wooflo.pro\" target=\"_blank\" rel=\"noreferrer noopener\">info@wooflo.pro<\/a><\/li>\n\n\n\n<li>Phone: +33751209253<\/li>\n\n\n\n<li>Address: <a href=\"https:\/\/maps.app.goo.gl\/QFrYT76WxWtuLQir7\" data-type=\"link\" data-id=\"https:\/\/maps.app.goo.gl\/QFrYT76WxWtuLQir7\">71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK<\/a><\/li>\n\n\n\n<li>Website:&nbsp;<a href=\"https:\/\/wooflo.pro\/blog\/sv\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/wooflo.pro<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"Tired of perennial calls from spam numbers claiming it is from Google and that they want to discuss&hellip;","protected":false},"author":2,"featured_media":3126,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","footnotes":""},"categories":[139,133,138,135,140,137,132,136,134,3,5],"tags":[143,191,162,221,174,188,141,151,250,229],"class_list":["post-2828","post","type-post","status-publish","format-standard","has-post-thumbnail","category-brand-monitoring","category-business-development","category-crisis-management","category-growth-strategies","category-industry-case-studies","category-online-branding","category-reputation","category-reputation-repair","category-seo-tactics","category-technology","category-trends","tag-choosing-the-right-tone-ask-for-customer-reviews-like-a-pro","tag-customer-journey","tag-customer-reviews","tag-gmb-profile","tag-gmb-reviews","tag-google-posts","tag-online-reviews","tag-review-management","tag-reviews","tag-reviews-and-customer","cs-entry"],"_links":{"self":[{"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/posts\/2828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/comments?post=2828"}],"version-history":[{"count":1,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/posts\/2828\/revisions"}],"predecessor-version":[{"id":2829,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/posts\/2828\/revisions\/2829"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/media\/3126"}],"wp:attachment":[{"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/media?parent=2828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/categories?post=2828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wooflo.pro\/blog\/sv\/wp-json\/wp\/v2\/tags?post=2828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}